Pay per agent, and for the minutes you use.
Prices per month, excluding VAT. Telephony is metered per minute, so a quiet month costs less.
Plans
Trial
Free
for 14 days, no payment details
- Everything in Starter, with AI Essentials
- 3 agents and 1 number from our pool
- 300 inbound minutes and 100 AI minutes
- No calls or transfers to outside numbers
Starter
€20 per agent per month
plus €29 per month for the account, one number included
- The flow designer, queues and routing
- The agent desktop with a softphone in the browser
- Several contact centers
- Call recording, history and reports
- Address book and voicemail
Pro
€39 per agent per month
no account fee, one number included
- Everything in Starter
- Your own recording bucket
- Longer retention of calls and recordings
- Reports as CSV
AI add-ons
Add AI to any plan, per agent. An admin switches each part on, per contact center if you like, and callers hear a short notice.
AI Essentials
€9 per agent per month
300 AI minutes per agent included, then €0.04 per minute
- Live transcription of every call
- The transcript beside the recording
- A summary of every finished call
Agent Assist
€49 per agent per month
1000 AI minutes per agent included, then €0.04 per minute
- Everything in AI Essentials
- Live AI notes for the agent during the call
Voice bot
On request
priced with you, by the calls it handles
- A step in your flow that understands plain speech
- Routes on what the caller says
Telephony
Metered per minute and billed with your plan. Never a bundle you pay for whether you use it or not.
- Inbound calls
- €0.03 per minute
- Phone numbers
- one in your plan, then €5 per month each
- Calls and transfers to outside numbers
- the carrier's price plus 25%
How we count
- A seatThe highest number of active users with the Agent or Supervisor role in the month. Admins who don't take calls are free.
- An AI minuteA minute of a transcribed call, counted once per call and rounded up. All AI minutes of the account share one pool.
- At the limitAdd-ons carry on and the extra minutes are billed, unless an admin sets a hard stop. You are warned at 80% and 100%.
- Your statementMonthly, line by line, in the Portal under Usage & billing, with this month's running total.
Not sure which plan fits?
Start with the trial, or tell us about your team and we'll work it out together.